Security you can trust
At Astronaut, we understand how important it is to protect both your members and your data. That's why we constantly invest in best-in-class security practices to keep your community safe and secure at every layer. We also implement robust privacy controls like anonymizing user data and conduct regular audits to ensure compliance with global regulations.
Permissions
By default, Astronaut uses only minimal permissions for Discord, Slack, and Telegram to eliminate risk. You will always maintain control of what permissions and channels Astronaut can access, and we never share any information with third parties.
Data Privacy and Storage
We utilize only the identifiers provided by the platforms. We do not track personally identifiable information like names or addresses, nor do we match it with external sources.
Only the necessary data and associated metadata is stored, encrypted using industry best practices like AES-256 encryption.
Data Encryption
For data at rest, we use AES-256 encryption, with cryptographic key storage isolated from the application data. This isolates the keys from the data & the application, and they are only accessible via resources that are co-located on the private virtual network.
For data in transit, we use secure encryption protocols like SSL/TLS to prevent unauthorized access.
For data being sent or received from Discord, Slack, and Telegram, we use TLS 1.3 encryption. None of our resources that receive, transform, or store data are accessible via public network access.
Authentication and Certificates
Our infrastructure establishes connections with Discord, Slack, and Telegram through their respective SSL/TLS certificates and authenticated via OAuth2 tokens. No additional certificates on our end are exposed publicly. This ensures that the data transmitted by their platform and received by us is encrypted and secure.
For more details on how each platforms handle their authentication & token generation, please refer to their official documentation:
Compliance
We adhere to industry best practices and have implemented policies and procedures that align with SOC 2 requirements. Although we are not yet SOC 2 certified, we will soon undergo a formal audit. Our commitment to maintaining a secure and reliable service environment reflects our dedication to protecting our customers' data.
Your data security is our top priority. If you have any other questions, we would be happy to chat more during a demo.
At Astronaut, we understand how important it is to protect both your members and your data. That's why we constantly invest in best-in-class security practices to keep your community safe and secure at every layer. We also implement robust privacy controls like anonymizing user data and conduct regular audits to ensure compliance with global regulations.
Permissions
By default, Astronaut uses only minimal permissions for Discord, Slack, and Telegram to eliminate risk. You will always maintain control of what permissions and channels Astronaut can access, and we never share any information with third parties.
Data Privacy and Storage
We utilize only the identifiers provided by the platforms. We do not track personally identifiable information like names or addresses, nor do we match it with external sources.
Only the necessary data and associated metadata is stored, encrypted using industry best practices like AES-256 encryption.
Data Encryption
For data at rest, we use AES-256 encryption, with cryptographic key storage isolated from the application data. This isolates the keys from the data & the application, and they are only accessible via resources that are co-located on the private virtual network.
For data in transit, we use secure encryption protocols like SSL/TLS to prevent unauthorized access.
For data being sent or received from Discord, Slack, and Telegram, we use TLS 1.3 encryption. None of our resources that receive, transform, or store data are accessible via public network access.
Authentication and Certificates
Our infrastructure establishes connections with Discord, Slack, and Telegram through their respective SSL/TLS certificates and authenticated via OAuth2 tokens. No additional certificates on our end are exposed publicly. This ensures that the data transmitted by their platform and received by us is encrypted and secure.
For more details on how each platforms handle their authentication & token generation, please refer to their official documentation:
Compliance
We adhere to industry best practices and have implemented policies and procedures that align with SOC 2 requirements. Although we are not yet SOC 2 certified, we will soon undergo a formal audit. Our commitment to maintaining a secure and reliable service environment reflects our dedication to protecting our customers' data.
Your data security is our top priority. If you have any other questions, we would be happy to chat more during a demo.
At Astronaut, we understand how important it is to protect both your members and your data. That's why we constantly invest in best-in-class security practices to keep your community safe and secure at every layer. We also implement robust privacy controls like anonymizing user data and conduct regular audits to ensure compliance with global regulations.
Permissions
By default, Astronaut uses only minimal permissions for Discord, Slack, and Telegram to eliminate risk. You will always maintain control of what permissions and channels Astronaut can access, and we never share any information with third parties.
Data Privacy and Storage
We utilize only the identifiers provided by the platforms. We do not track personally identifiable information like names or addresses, nor do we match it with external sources.
Only the necessary data and associated metadata is stored, encrypted using industry best practices like AES-256 encryption.
Data Encryption
For data at rest, we use AES-256 encryption, with cryptographic key storage isolated from the application data. This isolates the keys from the data & the application, and they are only accessible via resources that are co-located on the private virtual network.
For data in transit, we use secure encryption protocols like SSL/TLS to prevent unauthorized access.
For data being sent or received from Discord, Slack, and Telegram, we use TLS 1.3 encryption. None of our resources that receive, transform, or store data are accessible via public network access.
Authentication and Certificates
Our infrastructure establishes connections with Discord, Slack, and Telegram through their respective SSL/TLS certificates and authenticated via OAuth2 tokens. No additional certificates on our end are exposed publicly. This ensures that the data transmitted by their platform and received by us is encrypted and secure.
For more details on how each platforms handle their authentication & token generation, please refer to their official documentation:
Compliance
We adhere to industry best practices and have implemented policies and procedures that align with SOC 2 requirements. Although we are not yet SOC 2 certified, we will soon undergo a formal audit. Our commitment to maintaining a secure and reliable service environment reflects our dedication to protecting our customers' data.
Your data security is our top priority. If you have any other questions, we would be happy to chat more during a demo.
©️ Astronaut, Inc.
©️ Astronaut, Inc.